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Innovate RMA Form
Every return requires a Return Merchandise Authorization (RMA) number. To obtain an RMA number, use the form below and submit it to us for review. Upon receipt of this form an Innovate Motorsports employee will contact you with an RMA number. Innovate Motorsports will NOT accept a return without an RMA number.
(Sorry, no PO Boxes)
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of problem, "It doesn't work" is not enough information. Limit your description to 300 characters or less.
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All new Innovate products carry a six-month warranty from the date of purchase. For a warranty claim to be processed a legible proof of purchase "invoice", must be included to verify the date purchased. If proof of purchase cannot be provided, warranty will be determined by date of manufacture based on the serial number. Whether you are returning the product for repair or refund, you are responsible for all shipping charges in returning your product to Innovate even if the product is under warranty. Oxygen Sensors are excluded from this warranty.
When Warranty is Void
This warranty shall terminate and Innovate shall have no obligation pursuant to it if (i) your Innovate product has been modified or repaired in a manner not previously authorized by Innovate in writing, (ii) the identification markings on your Innovate product have been removed, defaced, or altered; (iii) your Innovate product was subjected to accident, abuse, shipping damage, or improper use; (iv) your Innovate product was not used or configured as specified in the product manual; (v) your Innovate product was subjected to operating conditions more severe than those specified in the product manual; (vi) or proof of purchase is not provided and unitís serial number has been removed.
A flat $45 repair fee (plus shipping) will be charged for all repairs and/or inspections done outside of the warrant period or if the warranty is deemed void.