Warranty
Please
see the User Manuals for
warranty information on our products.
Innovate Motorsports Return and Refund
Policies and Procedures.
Return Procedures for
Repair or Refund. You
must follow Innovates return procedures when returning product
for repair or refund. The first step is to contact Customer
Service by email
and have a Returned Merchandise Authorization
(RMA) number assigned to your return. Once the RMA number has been assigned, you
must return the product(s) to Innovate within
30 business days. Whether you are returning the product for repair or refund, you are responsible
for all shipping charges in returning your product to Innovate
even if the product is under warranty. You
may be charged restocking fees and applicable taxes thereon
to return products for refund.
When returning the product(s) to Innovate:
Refund Policy. You may return products and cancel unused services
for a full refund of the product or service value within 15
days after you receive your product or are invoiced for services. To return products and cancel services you must follow Innovates Return Procedures. Innovate
will refund the original purchase price of products, unperformed
services and related sales taxes. Shipping
and Handling Fees (including related sales taxes) are
not refundable. You are responsible for products until
Innovate receives them including all shipping costs whether
the product is in warranty or not. You may be charged restocking fees for products returned for
refund. Returned products for refund must be in the
same condition as you received them. THIS REFUND POLICY IS NOT A WARRANTY. Allow
time for shipping, inspection, and up to 5 additional business
days to process your refund. Credits from your permanently
returned merchandise will not necessarily be refunded in the
original form of payment. NOTE: Innovate
will not accept for refund any products you purchased from
a Reseller.
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